Cabinet Maintenance Manual

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Warranty Information

Our mill-work is guaranteed to be constructed of high-quality materials, meeting or exceeding AWMAC standards. All products will be free of defects in both material and workmanship that would render the product unusable for its intended purpose. However, we do not accept responsibility for defects resulting from the user's negligence.

Within one year after installation, we agree to repair or replace any mill-work found to be defective at no additional cost. This millwork warranty is void if materials are repaired or altered without written consent from the mill-work supplier, and we cannot be held responsible for any work not performed by us.

Exclusions to the warranty include:

• Natural variations in the color or texture of wood.

• Any issues caused by failure to follow the wood maintenance guidelines.

• Air or water infiltration due to environmental conditions exceeding design standards.

• Damage from condensation.

• Any products not supplied by us.

• Any unit that has been altered from its original state.

• Damage resulting from shipping and handling unless noted at delivery.

• Problems arising from the product not being used as originally designed.

Natural variations in color and grain patterns are characteristics of wood. Color changes may occur in finished wood products due to exposure to light and the elements during the aging process, which are not covered under the warranty.

Door hinges and drawer slides come with a manufacturer’s warranty and will be replaced if a failure occurs within that period. Be mindful that excessive pressure from leaning on or hanging onto cabinet doors may compromise hinge integrity or detach the hinge plate from the cabinet.

General Care and Maintenance Tips

For proper cabinet care, quickly wipe up spills, splatters, and water spots. Keep your mill-work dry by following these wood maintenance guidelines:

• Clean as needed with a soft, lint-free cloth. Use mild detergent or soap with warm water.

• Immediately dry surfaces with a soft cloth.

• Avoid using dishcloths or sponges that may contain grease or detergent residues.

• Do not use products with bleach, ammonia, or abrasive additives.

• Refrain from using scouring pads, steel wool, or powdered cleaners.

• Prevent oven cleaners from coming into contact with wood finishes.

• Avoid placing small kitchen appliances in a way that directs heat onto cabinet surfaces.

• Do not drape damp items over cabinet doors, as excessive moisture can cause damage.

• Dry dusting may scratch surfaces, so always follow the wood grain when dusting.

• Residues from smoke, cooking vapors, or oils can be cleaned with a damp cloth with a small amount of furniture polish (like liquid gold).

Any wax products will eventually attract more dirt, smoke, and pollutants. 

• Do not let children swing on doors or use drawers as step ladders.

• Laminate and melamine doors can be cleaned with soap and water and a soft cloth. Avoid abrasive or corrosive cleaning products. Ensure to remove any moisture from seam joints to prevent laminate separation. Never leave wet rags or cloths on laminate counter-top joints.