Our mill-work is guaranteed to be constructed of good material, meeting or exceeding AWMAC standards. All products will be free of defects in both material and workman ship that would render the product unusable for the intended purpose it was manufactured. We will not be responsible for defects resulting from negligence of the user.
We agree within a period of 1 year after installation, to repair or replace (without additional cost) any mill-work which is defective. This guarantee is not effective if materials are repaired or altered without written consent by the mill-work supplier. We do not agree to be responsible for any work not performed by us.
Exclusions to the warranty include:
• Natural variations in the color or texture of the wood.
• Any problems caused by the failure to adhere to the maintenance instructions
• Air or water infiltration caused by the environmental conditions exceeding design standards.
• Damage to the product caused by condensation.
• Any product not supplied by us.
• Any unit that has been altered from it’s original state.
• Damage to the product as a result of shipping and handling unless noted at the time of delivery.
• Any problems caused by the product not being used as originally designed for.
Variations in color and grain patterns are a natural characteristic of wood. Color changes may occur in the finished wood products as a result of exposure to light and other elements which are part of the aging process. These material variations are not covered under the warranty.
Door hinges and drawer slides carry a manufacturer’s warranty and will be replaced if failure occurs during the
manufacturer’s warranty period. Always be aware that excessive pressure from leaning or hanging onto cabinet doors may compromise the hinge, or tear the hinge plate off of the cabinet or cabinet door.
General Care and Maintenance tips
Wipe up any spills, splatters and water spots as they occur. Keep the mill-work dry.
• Clean as required with a soft, lint free cloth. Use mild detergent or soap and warm water.
• Dry surfaces immediately with a soft cloth.
• Avoid using a dishcloth or sponge-it could contain remnants of grease or detergent.
• Do not use products with bleach, ammonia, or abrasive additives.
Never use scouring pads, steel wool or powdered cleaners.
• Do not allow oven cleaners to come in contact with wood finishes.
• Avoid placing small kitchen appliances where heat is directed onto cabinet surfaces.
• Avoid draping damp clothes or dishtowels over cabinet doors-excessive moisture can cause damage.
Dry dusting may scratch the surface.
• Follow the grain of the wood when dusting.
• Residues such as smoke, cooking vapors or oils can be cleaned with a damp cloth with a small amount of furniture polish on it. (liquid gold).
Any wax products used will eventually attract more dirt, smoke and other pollutants.
• Do not allow children to swing on doors or to use drawers as step ladders.
• Cleaning of laminate and melamine doors may be done with soap and water with a soft cloth. Laminate surfaces may be cleaned with soap and water. Never use abrasive or corrosive cleaning products. Make sure to remove any moisture for seam joints as separation of the laminate may occur. Never leave wet rags or cloths on the laminate counter-top joints.